Get in touch

In need of assistance?

If you are at one of our charge points and require immediate assistance then please call our 24/7 helpline on:

+44 800 086 9606

If you need any general support with using our charge points or with your Char.gy account then please visit our help centre:

If you then have any further questions about charging with us or if you have any issues with your account then you can:

  • Raise a support ticket via our help centre linked here
  • Email us on support@char.gy or
  • Call us on +44 800 086 9606.