Benefits of char.gy
1. Easy installation
Fast installation onto existing lampposts ensures a comprehensive charge network can be rolled out quickly.
2. A better way to charge
Charge more electric vehicles overnight without residents needing to move their vehicle once charged; they are ready to go by morning. Multiple vehicles can park and charge using existing bays, electricity infrastructure and street furniture.
3. Arrive and charge
Access charging immediately on your smartphone - no waiting for RFID cards or special cables to arrive in the post.
4. OLEV funding compliant
Fully grant compliant with Office for Low Emission Vehicles funding.
5. Reusing infrastructure
Reuses existing street furniture and infrastructure billing through ELEXON's Balancing and Settlement framework.
6. Broad lamppost compatibility
Installation onto the lamppost, rather than inside, allows us to fit to a broad range of existing infrastructure.
7. Open and cost-effective system
Uses a standard charging cable, with no lock-in to subscriptions or hardware.
8. Standard Type 2 (BS EN 62196-2) sockets
Drivers charge with standard charging cables.
9. Can handle multiple street wiring configurations
Dedicated cut-outs at 25A or 32A and shared 25A supplies.
10. Fast charging
Up to 7.7kWh.
11. Pricing options to suit drivers
Pay-as-you-go option or get included kWh allowance with our monthly subscription plan.
12. Demand management
Various patented ways of managing supply bottlenecks and peak demand on the grid.
13. A fully-managed ecosystem
We provide the software, hardware and full servicing
Ideal for residents
char.gy provides electric vehicle drivers with a full, end-to-end charging experience, from locating a charge point to completing a charging session.
1.A charge point on their doorstep
They can charge where they live, work or shop
Residents can register and charge straight away, no need for them to wait for an RFID or membership card
3.Type-2 charging cable compatible
Supports open charging using the cables that comes with most electric vehicles
4.Streamlined web application
Simple, step-by-step method of charging and paying
5.Flexible pricing structure
Pricing plans to cover the needs of all drivers, from low-to-high usage
6.100% renewable energy
Powered by Octopus Energy
7.24/7 customer care
Help when it's needed by telephone, website or email
Software for drivers
Charging is started and managed through our user-friendly mobile web application which means there are no apps to download and drivers can start charging their cars even faster.
Find a nearby charge point and check availability and status
Register and subscribe for an account
Commence a charging session, integrated with the physical plug-in process
Monitor progress of the charging session
Get status change notifications
Finish a charging session and release the charging cable
Access support via the help desk
Manage subscriptions and payment methods
Councils who want to rapidly deploy infrastructure with OLEV's support and want to invest in future revenue streams
A complete package of hardware, installation and servicing that is zero cost to the council over 10 years with more modest revenue generation
For residential street deployments, there are two ways to allocate the location of a char.gy device - by a local resident requesting a charge point in their location, or based on a rollout plan to provide sufficient charging points in each controlled parking zone (CPZ).
•Maximise Charging Opportunity
To maximise parking opportunities without dedicating bays, a char.gy device will ideally be located on a lamppost next to four residential bays; maximising the possible parking bays reachable per charge point.
•Avoid Trip Hazards
To avoid trip hazard liability the charge points should only be located on lampposts that are positioned by the road verge. If lampposts are not correctly positioned, our bollard version provides the ability to place a small, unobtrusive satellite post in the correct position.
Other considerations are earthing impedance, design, orientation and age of the lamppost and mobile coverage
Securely built for public spaces
char.gy has been designed to integrate into public spaces through a number of features, including:
1.Elegant and unobtrusive design
Blends into existing street furniture
2.Low lumen-rated LEDs
Not too visually distracting for residential neighborhoods
3.Unique metal embossed URL on each charge point
Can't be vandalised or removed
5.Structural integrity of lamppost
Unaffected by the installation
6.Cable can't be removed by anyone else
Charging cable locked in until the car owner releases it
7.Full metal enclosure
Weatherproof and waterproof
Designed to minimise any alteration of appearance
9.No cash payments on the device
All payments are made through the web application
10.PCI-compliant, secure payments
Optimising the security of card transactions
Ability to track and monitor each device to maximise uptime
Looking after your charge point
We can provide lamppost type specific reports to show that integrity is not affected by the attachment of the char.gy device.
A brief initial site survey can determine the suitability of a requested site, taking into account the location, 3G cellular coverage, type and quality of lamppost, parking restrictions and earthing requirements.
Where necessary, groundworks to install an earthing mat or earthing rods may be arranged.
The install intself involves isolating the supply, attach the device and fitting an additional isolator and RCD inside the lamppost. The device is then configured, tested and ready to use. The whole visit usually takes around 90 minutes.
char.gy is responsible for maintaining the charge points. Visits are scheduled to proactively test and clean the char.gys to ensure safe and reliable operation.
Defects that are identified during inspections, via remote monitoring or following reports from the public, are prioritised for rectification based on risk
Drivers can receive support through the char.gy support pages, our telephone helpline and customer portal
7.Back office software
char.gy supplies the back office application and website and is continually enhancing the capabilities based on customer feedback to ensure the charging experience is seamless.
Software for councils
char.gy has a dedicated back office application for councils to track and manage the workflow of each charging device.
Asset management of each individual charge point - location, connector type, number of sockets, hardware/firmware numbers
Usage reporting - availability, usage, trouble tickets and revenue generation
Performance reporting - KPI and SLA performance and OLEV schedule 6 reports
User statistics - demographics of charge point use (if users opt in)
Job management - request installations, see progress, monitor maintenance schedules