A photo of a man standing next to his car on his phone while the car is plugged in to a charging unit

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Find the right place to direct your query

For Drivers

Urgent assistance

If you are at one of our charge points and require immediate assistance then please call our 24/7 helpline on 0800 086 9606

Find an answer

If you need any general support with using our charge points or with your Char.gy account then please visit our Help Centre

Get in touch

If you then have a non-urgent question or query about charging with us email us at support@char.gy or raise a ticket below

For Partners

Local government

Work with us to collaborate on local EV initiatives and enhance your community's infrastructure. Contact your local Partnership Consultant below

Contact partner development

Contact your regional consultant

Private sector

Looking for tailored EV solutions for your business needs? Contact our sales team to discuss how we can support your EV transition

Existing partners

If you have a question, query, or ongoing issue, please contact your Partner Success Team below

Contact partner success

Contact your regional consultant

Other Contacts

Careers

To find out more about our open positions click here. For all other career inquiries please contact our Talent Team below

Contact talent team

Contact talent team

Press

To view our Press Releases click here. For an official response to news and events, or for any other requests, please contact our Press Centre below

Contact press centre

Contact press centre

General enquiries

If you have any further questions about char.gy, please don’t hesitate to get in touch below

Contact us

Contact us